Managers: The challenging conversation
Through "The Challenging Conversation," workshop you'll gain the skills and confidence to navigate difficult discussions with ease and effectiveness.
This is a 60-minute workshop delivered live and online. You will participate in role-plays, case studies, and group discussions to learn to:
Prepare effectively for challenging conversations, including setting clear objectives and managing emotions.
Initiate difficult discussions in a way that fosters open dialogue and mutual respect.
Manage conflict constructively and finding mutually beneficial solutions.
Provide feedback and address concerns with honesty, tact, and sensitivity.
Learning is active and collaborative; knowledge is constructed through discussion and debate, by seeking feedback and reflecting on performance. Full engagement is expected from participants to maximise the benefits of attendance.
An online link will be emailed prior to the start date.
Through "The Challenging Conversation," workshop you'll gain the skills and confidence to navigate difficult discussions with ease and effectiveness.
This is a 60-minute workshop delivered live and online. You will participate in role-plays, case studies, and group discussions to learn to:
Prepare effectively for challenging conversations, including setting clear objectives and managing emotions.
Initiate difficult discussions in a way that fosters open dialogue and mutual respect.
Manage conflict constructively and finding mutually beneficial solutions.
Provide feedback and address concerns with honesty, tact, and sensitivity.
Learning is active and collaborative; knowledge is constructed through discussion and debate, by seeking feedback and reflecting on performance. Full engagement is expected from participants to maximise the benefits of attendance.
An online link will be emailed prior to the start date.
Through "The Challenging Conversation," workshop you'll gain the skills and confidence to navigate difficult discussions with ease and effectiveness.
This is a 60-minute workshop delivered live and online. You will participate in role-plays, case studies, and group discussions to learn to:
Prepare effectively for challenging conversations, including setting clear objectives and managing emotions.
Initiate difficult discussions in a way that fosters open dialogue and mutual respect.
Manage conflict constructively and finding mutually beneficial solutions.
Provide feedback and address concerns with honesty, tact, and sensitivity.
Learning is active and collaborative; knowledge is constructed through discussion and debate, by seeking feedback and reflecting on performance. Full engagement is expected from participants to maximise the benefits of attendance.
An online link will be emailed prior to the start date.
